Training Material
Q: How do I purchase online training material ?
Users can search and view all our online training materials (English and Arabic) from our website Strategictalk.com. Our online training material are grouped under Strategictalk.com selected categories. User can view the sample material/ slides before purchase. Our training materials can be downloaded from member area upon successful payment via secure payment gateway (2checkout.com).
Here are the 6 easy steps to purchase online training material:
1 - Register as New StrategicTalk Community Member or TFN Member; then Login
2 - Browse and view sample slides
3 - Select Material Format (PDF or PPT) and Add to Cart
4 - Review Basket & Place Order
6 - Download Purchased Materials from Member Area
Q: What formats are supported?
Our material comes in two formats: PDF and PPT (Editable version).
Q: After purchase, can I share online PDF training material with others?
No. The purchased training material is intended for your own usage. Without authorization or the consent of the copyright owners, you are not permitted to sale or share the purchased PDF training material with others.
Q: Can I edit the PPT format of the training materials?
Certainly. You receive unlocked Power Point file that you may use to edit or even export to other format of your choice (e.g. PDF). Our intention is to make it easy for you to use the content.
Q: Can I add my own organization's name or logo on PPT version material?
We offer one of the most generous licenses in the market. For the PPT version, You can add your own logo and brand the content based on your own organization's policies.
Q: Can I mix your content with my own to make it more focused?
Yes you can. When you receive the Training Materials in PPT editable form and the generous license allows you edit the content as you wish. However, you are not allowed to sell the combined training material directly to other trainers or users.
Q: Who buys from you?
Our training materials are bought by a wide range of professionals from various industries. In particular, you can greatly benefit from our material if you are a HR or training manager, trainer, consultant, educational provider, researcher, manager or facilitator.
E-Commerce and Ordering
Q: Is your e-commerce system secure?
We use 2 Checkout payment processing system which are industry leaders and use secure SSL transactions for safe online shopping.
Q: Do you record my credit card details?
Your credit card details are not stored on our system in any way to protect your privacy and security when purchasing online.
Q: I am in a large organization and want to buy materials from you. I don't have access to my company credit cards, how can I pay?
We process orders through our online website as everything is handled automatically and securely. The easiest and fastest way to obtain the products is by using credit cards.
If you are in an organization without access to their accounts, you may use the following options as used by our customers in this particular situation:
a. Use your own credit card for online payment then claim the payment back from your organization.
b. If the above is possible, please let us know via email to: material@strategictalk.com what products you are interested in and we will send an invoice to you which includes further instructions on how to make SWIFT bank transfer. Once funds are received, we will send you the download links for products you have purchased. This process may naturally take longer as it is handled manually.
Q: What currency will I be charged in?
All our online material price is in US Dollars. The payment processing is handled via 2Checkout. The system convert the shopping basket's total price in USD to your local currency using the latest conversion rates. This is handled automatically and it is very easy to follow.
Q: Why when I completed the payment process, I was not automatic directed back to www.strategictalk.com to download the purchased material?
When you complete the payment process after enter your credit card details, you need to click on the following button on top of the page: Click Here To Finalize Your Order. Then you will be redirected back to our website with the following notes: "Your transaction has been successfully completed. You can download your purchased material from the logged in member area on "Download Purchased Material section" immediately after a successful purchase process."
Q: What will happen if I forgot to download the purchased material from member area?
For security reasons, the purchased material will be in your member area - Download Purchased Material section for a few days only. To avoid unnecessary inconvenience, we advise you to download the purchased material within 48 hours.
Q: Downloads & E-Material Refund Policy
In general, digital content purchased and/or downloaded from strategictalk.com is not returnable.
There is NO REFUND if the online Materials is received by a successful download. If you experience technical problems accessing a download or using the item you purchased, we're happy to help you troubleshoot the problem. You can contact us here.