Strategictalk

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Title
The Basics of Qualitative and Quantitative Research
ID
160
Description

This material covers the common forms of research used to measure stakeholder satisfaction.

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Topic Covered
Difference between qualitative and quantitative research
How satisfaction surveys help improve service delivery
Survey as a means of understanding customer behavior
Strengths and weaknesses of survey methods
Maximizing insights from focus group discussion

Price
PDF Price:
$18
PPT Price:
$22

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